Frequently Asked Questions
Choose your pickup and destination, enter the exact journey date and time, add the passenger count and compare the available vehicles. The selected route, vehicle and current price are checked again before confirmation.
Your confirmed booking keeps the agreed pickup location and contact details together. Follow the meeting instructions supplied for your airport and contact the transfer team if your arrival details change.
Send the updated flight or arrival information as soon as possible. The transfer team can then review the driver schedule and confirmed pickup arrangements for the journey.
Yes. Select a return journey when it is available for the route and enter the return date and pickup time so both directions remain connected to the same booking flow.
Choose a pickup time that allows for the journey duration, airport procedures and the travel conditions expected on the route. For departures, leave enough time to reach the terminal before the airline check-in deadline.
Meet & Greet availability depends on the airport and transfer arrangements. Add the request with the booking details or contact the transfer team before travel so the meeting instructions can be confirmed.
More Transfer Questions
Choose a vehicle that comfortably fits the passenger count and luggage for your journey. The Fleet page shows the available vehicle types, while search results use the route and capacity configured in Transfers Core.
Luggage space depends on the selected vehicle. Consider both passenger capacity and the number or size of bags before confirming the vehicle, especially for larger groups or oversized luggage.
Yes, when child seats are available for the selected journey. Include the requirement while arranging the transfer or contact the transfer team before travel so availability can be confirmed.
The checkout step shows the payment methods enabled by the site operator for the current booking. Available methods can include cash, card, bank transfer or PayPal depending on the configured payment adapters.
Contact the transfer team with your booking reference and the requested change. Changes and cancellations depend on the current booking status, availability and the operating terms shown for the service.
Yes. Use the Tailor-Made page when the route, extra stops, vehicle preference or journey requirements are outside the standard transfer search. A tailor-made submission is a quote request and does not confirm a booking by itself.